Terms of service

Moss Clothing LLC (“midclothes”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop on midclothes.com or interact with our services. By using our website, you agree to the practices described here and in our Terms & Conditions.

1. Information We Collect

When you shop with us, subscribe to our emails, or interact with our website, we may collect the following information:

  • Name and username

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely through PayPal or Stripe)

  • Order history and purchase preferences

  • Device details such as IP address and browser type (for site performance and security)

We only collect information necessary to fulfill your order, improve our services, and provide you with a personalized shopping experience.

2. How We Use Your Information

We use the information you provide to:

  • Process and deliver your orders

  • Communicate with you about purchases, returns, or support requests

  • Personalize your shopping experience (such as product recommendations)

  • Improve our website design, usability, and security

  • Send marketing updates, newsletters, or promotions (only if you opt-in)

  • Prevent fraud and ensure secure transactions

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with trusted partners strictly for business purposes, including:

  • Payment processors (PayPal, Stripe)

  • Shipping carriers (USPS)

  • Service providers for email marketing, website hosting, or analytics

  • Legal authorities if required by law or to prevent fraud

In the event of a merger, acquisition, or business transfer, your information may also be transferred to the new entity, always under the same privacy standards.

4. Cookies and Tracking Technologies

Like most online clothing stores, we use cookies to improve your shopping experience. Cookies help us:

  • Remember your login information

  • Keep items in your cart as you browse

  • Analyze site traffic and performance

  • Deliver personalized recommendations and promotions

You can disable cookies in your browser settings, but please note that some features (like keeping products in your cart) may not function properly without them.

5. Marketing and Email Preferences

When you provide your email address, you agree to receive updates such as:

  • Order confirmations and shipping updates

  • Special promotions, style guides, or sale alerts

You may unsubscribe at any time by clicking the unsubscribe link in our emails. We do not send unsolicited marketing messages, and we never share your email address with third parties for unrelated marketing purposes.

6. Data Security

Your security is our top priority:

  • All transactions are processed through SSL-encrypted servers.

  • Sensitive data, such as payment information, is never stored on our servers.

  • Access to personal data is restricted to authorized staff and trusted service providers only.

While we take every reasonable step to protect your data, no online system can guarantee 100% security. By using our website, you acknowledge and accept this risk.

7. Data Retention

We keep your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer service

  • Meet legal or tax requirements

When your data is no longer needed, it will be securely deleted or anonymized.

8. Children’s Privacy

Our website is intended for shoppers aged 13 and above. We do not knowingly collect information from children under 13. If we learn we have accidentally collected such data, we will delete it promptly.

9. Third-Party Links and Services

Our website may include links to third-party websites or services (e.g., payment gateways, social media). We are not responsible for their content, policies, or practices. Please review their privacy policies before providing personal information.

10. International Transfers

As a U.S.-based company, we primarily process data within the United States. If you access our website from outside the U.S., your information may be transferred and processed here under the same privacy safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. The revised policy will be posted here with an updated “Last Modified” date. Continued use of our website after changes are published means you accept the updated terms.

12. Your Rights and Choices

You have the right to:

  • Request access to the data we hold about you

  • Correct inaccurate personal information

  • Delete your account and personal data (subject to legal requirements)

  • Opt out of marketing communications

To exercise these rights, please contact us directly.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Company Name: Moss Clothing LLC

Company Number: 4484247

Representative Office: 83 Canal Street, Ste 505 New York, NY, 10002, US

Email: [email protected]

Phone: +1 (917) 533-1692

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Eastern Time, ET)

Response Time: Our customer service team typically responds within 12 hours during business days